Microsoft Solutions for Heavy Equipment

Microsoft Solutions for Heavy Equipment

With Dynamics 365 and Annata technology, this solution empowers organisations to manage the life-cycle of equipment they sell, service, or rent.

Dynamics 365 and Annata empowers organisations to manage the full equipment lifecycle.

The KPMG and Microsoft solution for the heavy equipment industry is for service providers, dealers, rental companies, importers, distributors, and manufacturers of equipment and components. The solution is built upon Microsoft Dynamics 365 (formerly Microsoft Dynamics AX) and Annata IDMS technology.

Business benefits

  • Efficiently record, track, and trace the full life-cycle of the equipment you sell, service, rent, or make.
  • Provide your employees with easy-to-use ‘role-based’ functionality to perform their daily tasks, saving time, and increasing job satisfaction.
  • Manage your workshops, equipment and spare parts with easy-to-use functionality, making you more efficient and facilitating excellent customer service.
  • Maintain full control and visibility over your operations and clearly track key performance indicators (KPIs).


The KPMG and Microsoft solution for the heavy machinery industry covers the business general ledger, banking, CRM, inventory, reporting and auditing needs.

Device management

  • full device and component tracking
  • pre-delivery inspections
  • accessory installations
  • used devices and trade-ins
  • owner and custodian tracking.

Case management

  • service jobs and maintenance plans
  • operation lists with tasks and times
  • workshop and resource scheduling
  • warranty and insurance claims
  • clock in and clock out
  • parts and labour pricing.

Fleet management

  • short term and long-term contracts
  • rentals
  • leasing
  • reservations and scheduling
  • inspections
  • fixed asset and contract profitability.

Parts management

  • supplier and non-stock items
  • automatic safety stock calculations
  • refurbished parts
  • supersession and alternative items
  • emergency and direct delivery orders
  • returns.


To talk to us about Microsoft Dynamics email us at or call us on 1300 197 960.


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