|Drive better ways of working using automation and insight to help improve client service and retention.
Powered Enterprise | Sales & Service is designed to help CSOs answer questions such as:
- How do I reduce the burden on my relationship managers?
- Can I use data driven insight to sell more?
- Can I do more of the right thing at the right time?
- How quickly can I reduce unwanted customer attrition?
What’s in the box?
Powered Enterprise | Sales & Service provides a formidable combination of leading practices and processes, proven technology solutions and a next-generation delivery framework.
- The Powered operating model – shapes how transformation plays through every layer of your organisation.
- The Powered execution suite – is an integrated platform of next generation tools to help deliver functional transformation.
- Powered managed services – access to specialised resources to drive continuing evolution.
Powered Enterprise | Sales & Service provides:
- a jump-start to your front office digital transformation
- immediate access to leading sales and service practices and processes
- validated customer experience solutions with proven real-world usability
- reduced implementation risks and enhanced ROI
- high-touch change management and employee experience
- a solid platform for continuing evolution and progress.
Imagine your Sales & Service function with…
- 20 percent more customer coverage
- 89 percent of customers retained
- 7.5 percent lower average cost to sell annually
- 25 percent reduction in customer attrition.
Find out more – KPMG Powered | Sales & Service, enabled by Microsoft – Dynamics 365 (PDF 337KB)
Operating consistently across functions
In addition to sales and service, KPMG can provide Powered Enterprise solutions for: