Companies today face numerous Enterprise service management (ESM) challenges.
Companies today face numerous Enterprise service management (ESM) challenges.
Companies today face numerous Enterprise service management (ESM) challenges, including the navigation of a complex web of customized legacy solutions to help support the modern mobile enterprise.
Leading organizations understand that their ESM capabilities must meet increasing levels of complexity in their service delivery models. Furthermore, the cloud is changing the way technology is delivered to the business and managed to achieve best-in-class return on investment.
KPMG and ServiceNow deliver transformative ESM solutions with the added benefits of a Software-as-a-Service (SaaS)-based platform. KPMG provides implementation services and process consulting along with specialization in ITIL process design, process and technology integration, and IT organizational change.
KPMG’s ITSM strengths
KPMG’s IT Service Management practice helps clients transform their enterprise ITSM capability to improve value, increase agility, and create sustainable business performance.
We offer:
Experience and thought leadership
A well-established approach