Today, simply increasing efficiency is no longer the goal of IT transformation. To excel, the IT function has to deliver customer-centric services. This includes everything from creating an operating model at speed to having a flexible workforce, as well as intelligently using data and reducing risk at every level. With this approach, an organisation can create a truly agile IT function that’s ready for the future.
With Powered IT, we can help you achieve your goal. Our solution considers possible ways to include cloud, automation, predictive analytics and machine learning technologies so that your IT function is well-equipped to meet changing demands.
Our approach and expertise enables you to:
KPMG Powered IT is more than just a cloud-based technology package. We have used our deep sector experience to pre-configure core IT service and business management processes on the ServiceNow platform. You can have an ‘enterprise-ready’ solution for your organisation with model templates, processing frameworks, tooling, training materials, reports and delivery accelerators.
Our solution lets you:
Greater automation of IT support
Better problem resolution and satisfaction
More IT time spent on business priorities
Reduction in legacy ITSM applications
Work smarter, using automation and insight, to improve client service and keep customers loyal.
› Transform the way you run your business
› Drive success with the latest leading practices
› Build agile functions that evolve as you grow
› Help your people adopt and embrace change
› Exploit the best technologies for value and performance
› Optimise service delivery and use of data for competitive advantage