Health and Wellbeing

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Our people

Health and wellbeing

Championing an environment that recognises the importance of health and wellbeing and allows our employees to be at their best.

Our people are what make our firm a success. We recognise the importance of health and wellbeing in enabling our people to be at their best - so we make it a priority. We provide all our colleagues with extensive access to essential services, guidance and support networks, helping them thrive at work and at home.

Modern life comes with a variety of challenges, but we focus our approach on the areas that are most impactful - mental health, preventative health, financial wellbeing and supporting working families. Our strategy has been shaped by listening to our people and developed with specialists in these fields. We regularly monitor the effectiveness of the services on offer and initiatives we lead - measuring colleague wellbeing, service uptake and wider trends - to help develop and improve what we do, and respond to the ever-evolving pressures on peoples mental, physical, social and financial health.

Supporting our colleagues through the pandemic

We acted quickly since the start of the pandemic to ensure our colleagues had the support they needed. This included the roll-out of new mental health and wellbeing resources, a 'special leave code' enabling our people to take unlimited time off to care for dependents, as well as allowing our colleagues to 'flex' their working hours to better support their commitments.

We also introduced a 'Staying Connected Buddying Scheme', launched a 'working from home' podcast, provided enhanced training and support for colleagues and managers, and have continued to highlight our 'BeWell' service – a confidential support line offering 24/7 assistance as well as specialist support for any potential victims of domestic violence. We also offer a Remote GP service – providing free access to private remote GP appointments 24 hours a day, 365 days a year.

Given the increased screen time that everyone has encountered, we've also been encouraging our people to take regular breaks and avoid back-to-back virtual meetings.

Mental and physical wellbeing

We're committed to making health and wellbeing support accessible to everyone. We provide our colleagues with fast, convenient access to specialist information, advice and treatment when they need it. Whether that be through our 24/7 remote GP; our BeWell service for confidential wellbeing support; or opting into services like private healthcare, dental care and physiotherapy. These essential services lay the foundation for our health and wellbeing support.

Our firm-wide wellbeing initiatives aim to educate our people and encourage healthier lifestyle choices. Colleagues have access to full health assessments with Nuffield Health and discounted gym memberships. They can also take advantage of our cycle to work scheme, which loans bikes and equipment to our people, to help them discover a more active commute.

We empower our people to take good care of their mental health, by equipping them with the tools and information they need to do just that. On top of our BeWell service, colleagues also have access to the UnMind app, which is designed to provide day to day tips and activities to support wellbeing.

Unmind App

We provide our people with access to the UnMind App - a proactive, preventative approach, that uses clinically-backed tools, training and assessments to support colleagues with their mental health. The app offers learning and development programmes, bitesize tools to help form better habits - from sleep, to mindfulness and yoga – as well as regular wellbeing assessments to track their personal mental health journey. The assessments aim to provide insight into areas such as fulfilment, connection, calmness and health and highlight areas for improvement.

Findings from our latest UnMind App analytics:

Colleagues who have signed up / > 3,450 As at 28 May 2021
Minutes spent on wellbeing tools / > 87,700 Quarterly report: 8 Feb - 28 May 2021
Colleagues who have signed up a friend or relative / 150 Quarterly report: 8 Feb - 28 May 2021

We run events and masterclasses with experts, as well as firm wide challenges like our Kaido Challenge, and provide a wealth of information and education through online training, toolkits and employee networks.

Kaido challenge

With enforced home working as a result of the pandemic, we realised that we needed to do more to support our colleagues' mental and physical wellbeing and improve their connectedness. We also know that having the support of others can often be powerful in helping to make lasting changes. So, we launched the Kaido challenge – an app that brings a sense of team spirit to wellbeing, through a series of fun, interactive and inclusive health and wellbeing challenges.

Over 3,000 colleagues took part in our first Kaido challenge in 2021, forming 535 teams via team challenges and personal activities, including meditation.

Minutes of physical activity completed / > 6.7 million Apr - May 2021
Colleagues who noticed an improvement in health / 85% Apr - May 2021
Minutes of meditation completed / > 198,000 Apr - May 2021

Our Workability and Be Mindful Employee Networks help to promote awareness of disability and mental health.

Workability network

The Workability network aims to break down barriers to inclusion and improve the working environment for those with disabilities or long-term health conditions. They focus on neurodiversity, physical disability and sensory impairment, when providing best-practice guidance and advice, via a network of workability facilitators across the UK. The network has helped shape our approach to the COVID-19 pandemic, creating guidance for clinically vulnerable people who have been shielding and gathering feedback to help guide our strategy around our new ways of working.

BeMindful network

The BeMindful network creates, nurtures and connects a community of passionate and understanding colleagues and Partners, helping to strengthen the health and happiness of KPMG minds.

The 700 strong network leads by example in being open about their own journeys - sharing their stories on our Peer2Peer social community - and hosting events throughout the year, that aim to raise awareness and facilitate education around mental health and wellbeing.

As we adjust to our new way of working, there's even more we need to do in this space. We're rolling out a mindful meetings approach, which encourages our colleagues to only schedule meetings within core working hours, nutrition sessions and camera-free days, to help boost both physical and mental wellbeing.

Financial wellbeing

We have an important role to play in every aspect of our colleagues' wellbeing. And this includes their financial wellbeing too. We want our people to feel confident and in control when it comes to their money. We provide advice and tips on managing finances and signpost them to useful resources from experts such as Money Advice Service. We also share resources on topical money matters - such as how to make the most of your money during uncertain times - alongside financial benefits and discounts.

We understand that life can throw us unexpected challenges and financial situations can change overnight. Our Debt advice and support service - provided by debt charity, Step Change - gives colleagues free, confidential advice for as long as they need to get back on track.

Support for working families

Family comes first at our firm. Our tailored support for working families is designed to help colleagues balance successful work and personal lives. Whatever stage of family life they're at. And it's not just about children – we know that caring for elder generations and other family members can be an equally difficult balancing act.

At the advent of the pandemic we introduced a Special Leave Code enabling our people to take unlimited time off to care for dependents, as well as allowing our colleagues to flex their working hours to better suit their commitments.

Our policies and processes aim to provide support and comfort to our working families, parents and carers:

  • We guide people through their journey to becoming parents with our Empowering Parents programme.
  • Our personal and parental leave policies enable colleagues to take time off work for childcare and other family responsibilities.
  • We provide back-up care for dependants if care arrangements fall through.
  • Colleagues can also stretch their benefits to include family members on services like private medical and dental care.
  • We gave our people an additional day off to recognise the additional stress and the impact the pandemic had on everyone.
  • Over the summer, we give colleagues time off each week to promote wellbeing. Jump Start provides colleagues with the opportunity to start their weekend 2.5 hours early, or if their working hours or commitments don't support this, on another day during the week.
  • We give all colleagues a day off for their birthday.
Families network

Our Families network aims to support our people as they embark on a new stage of family life, provide resources to colleagues with caring responsibilities, and help managers and peers understand the challenges colleagues with family responsibilities face, so they can better support them at work. The network builds peer networks and generates a greater awareness of the support available through the firm, with links to programmes such as Empowering Parents.