Annual Review 2018 - Our people | KPMG | UK
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Our
people

Our people are what make us different

Anna Purchas, UK Head of People Download video transcript

We want diversity of people with a diversity of thought. That’s great for our clients and great for our people.

Anna Purchas, UK Head of People

The heartbeat of our firm

The heartbeat of our firm

Our purpose of inspiring confidence and empowering change is the heartbeat of our firm.

Our clients range from start-ups to the FTSE350, and as a result the expertise and services we provide need to be diverse. That starts with the diversity of our people.

The way in which we work also sets us apart from the crowd.

We’re a collaborative firm, working together across teams, drawing on a broad range of market-leading expertise to deliver the best for our clients.

Our people will always be key to our future growth and success. And our focus on being a Magnet for Talent is relentless.

In the last year, we welcomed over 3,500 new colleagues to our firm. They’re entrusting us with their careers and we’re rewarding this by investing heavily in them, in their careers, both present and future, and their overall wellbeing.

Expertise is at the heart of what we do and we ensure our people are leaders in their fields by providing the best learning and development opportunities.

It’s only when people are able to bring their whole selves to work that they will reach their full potential. That’s why we drive an inclusive culture that encourages innovation and diversity of thought.

All our stories are different

At KPMG, we are proud of our people.

We are home to over 16,300* of the most talented professionals – but all our stories are different.

We celebrate this difference. Our backgrounds, our perspectives, and our personal journeys to where we are and what we do today – there is no typical KPMG employee.

* The spot count as of 1 October 2018, including partners, was 16,323.

Discover more about our people and their stories.
I wanted to get started sooner

“I wanted to get started sooner”

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This year, nearly 200 promising young people came from a range of backgrounds, to jump-start their careers with us.

I missed the mental challenge

“I missed the mental challenge”

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Emily has come back to work, and still does the school run. She worked with a specialist team here to design a work-life balance which fits with her family life.

I used to worry how I’d manage

“I used to worry how I’d manage”

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Ben is used to overcoming challenges. We worked with him to make sure his workplace wasn’t one of them.

I think at the beginning I didn’t bring my whole self to work

“I think at the beginning I didn’t bring my whole self to work”

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Ignatius came from a job where he didn’t feel he could fully be himself. He found a home with us, where he can bring his whole self to work.

I just had a bit of a natural talent

“I just had a bit of a natural talent”

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Vickie spends her weekends on a motorbike, and her weekdays in a suit. We’ve supported her to succeed on the racetrack and in the office.

People are more complex than tech

“People are more complex than tech”

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Chris came to us from a start-up. He wanted to use his talents to work with more people, for bigger clients.

Our performance and ambitions

Our ambition is to become a Magnet for Talent. That means attracting, developing and retaining talented people, and empowering them to reach their full potential.

That’s why we believe we’re the place where you can develop your career faster and with more support than anywhere else. We’re a firm our people can trust with their careers.

External hires up 34%

Our Firm is growing and we’re investing in our talent. We hired 34% more experienced professionals this year, compared to the previous year (excluding partners and graduates)

Our workforce 81%

81% of our workforce on 1 October are Millennials or Gen Z

Promotions 2,221 (+3%)

2,221 promotions were made in FY18,
 up 3% on the previous year

Number of Performance Leaders 176

We have 176 Performance Leaders, who are responsible for helping our people develop their careers and reach their potential

Female applicants for tech jobs 25%

We’ve seen an increase in applications from women to technology roles, rising to 25% in 2018

Individual learning > 38 hours

On average, our people have each spent more than 38 hours on formal learning this year

This year, there have been more opportunities than ever before for our people to develop their careers. We’ve made significant strides to ensure our firm is more inclusive and launched some major new initiatives to support our Magnet for Talent agenda.

This year saw the launch of Tech Foundations – our firm-wide, global digital fluency programme. It comprises a series of interactive eLearning modules and bite-size learning modules that help increase knowledge and confidence around current and emerging technology issues.

We also unveiled a specialist technology graduate programme - offering graduates the opportunity to specialise in some of the most cutting-edge technological sectors from the moment they join us. From cyber security to cloud transformation, our programme will help grow the next generation of tech experts. This has been complemented by a continued commitment to the IT’s Her Future campaign, our initiative to increase female representation in technology.

We established the KPMG Audit University. From new recruits into Audit through to Partners, the Audit University provides everyone with three days of immersive, off-site training. It’s a step-change in how we train our auditors.

Informal learning and on-the-job coaching also have a role to play and our Performance Managers have been offered enhanced learning on how to have powerful conversations about performance. Our ‘Inspiring High Performance’ programme equips our team leaders with an understanding of how their leadership style affects others, the importance of being an inclusive leader and how they can motivate and develop their teams. As part of this career coaching we’ve taken steps to support global mobility, making it easier for our people to explore opportunities at other KPMG International member firms or explore roles across our business in the UK.

This is a significant investment in learning and development. Our 2018 Global People Survey showed that 72% of our people were satisfied with the training available to improve their knowledge and skills, a 6% point increase on the GPS result in November 2017 and a 16% point increase on the GPS result in November 2016

In 2018, we expanded our successful Black Heritage Reverse Mentoring Programme, designed to enable a greater understanding across our leadership of how we can make our business even more inclusive. We also rolled out the One+1 programme firm-wide in partnership with the Social Mobility Foundation – providing quality work experience placements to students from low socio-economic backgrounds.

I started at the firm as a graduate in 2000, and have had a variety of roles in our Advisory and Audit practices. I was offered an international secondment to China and would have been silly to turn it down. In my second year of the secondment, my hard work was recognised and I was promoted. I am now excited to return to the UK firm and develop my career further.

Faisal Ijaz, Associate Director, currently on secondment overseas.

Whilst we’ve made progress against our 2018 diversity target zones, this hasn’t happened at the pace that we’d like. And we know there is more we must do to improve the diversity of our people. Positively, in our most recent round of promotions, 36% of our Partner and 39% of our Director promotions were female, both 7% increases on last year.

We know many people choose to join us because of our open and collaborative culture, our investment in learning and our focus on creating equal opportunities for all. In the year ahead, we’ll be doing even more to ensure all our current and future people trust us with their careers.

Whole firm

Fairer Futures

Our campaign to challenge ourselves and others to change. We want to take real action to improve inclusion, diversity and social equality, both for our people and the communities we serve.

We believe it isn’t fair that opportunity is uneven. We believe it isn’t fair that success is harder to reach for some people than for others. We believe it isn’t fair that your impact in the world might be affected by your race, your gender or your parent’s job.

We believe in a fairer future for everyone. But we know it won’t happen by itself.

We believe that everyone in society should be able to reach their full potential. And should be able to go as far in life as their ability can take them.

But all too often people can face barriers that prevent them from progressing.

We’re committed to playing our part to create meaningful change – by helping to level the playing field and to ensure that ability is the only factor in your access to opportunity and progression at our firm.

That’s why we’ve launched Fairer Futures – our campaign to improve inclusion, diversity and social equality, both for our people and the communities we serve.

How we are changing KPMG

Inclusion, diversity and social equality are fundamental to our future success. Our business thrives when we harness diversity of experience, background and thought to bring together different perspectives.

We know that diverse teams are good for business – that’s a fact. Our clients are increasingly becoming more diverse and we need to reflect that to better understand their needs and also their customer base.

As a business we’ve been working to identify any barriers people may face to progression or entry into our firm and delivering targeted interventions to remove them. These are beginning to deliver tangible results and will continue to be a priority next year.

We’ve set new diversity targets through to 2022 in order to drive action and change. You can read more in our Pay gap report.

How we create opportunities beyond KPMG

Fairer Futures isn’t just about our firm. To truly level the playing field, we also need a step change in wider society. This means becoming leaders on promoting inclusion, diversity and social equality and being recognised for it by our clients, policymakers and other stakeholders who look to us for our advice, guidance and action.

This means doing more to focus our philanthropic and volunteering activity on social mobility, through the KPMG Foundation and our outreach programmes. By 2022, our target is that we’ll have helped to raise the aspirations and boost the skills of 65,000 people from low socio-economic backgrounds through sharing our skills and expertise.

It also means that as a leading global business with a 16,300* strong UK workforce, we will use our convening power and influence to work with our clients, suppliers and the wider business community to drive forward the changes we want to see.

We’re passionate about delivering equal opportunities. Fairer Futures is a campaign for all the people in our workforce, all those that we help in our communities and all of those who we work with and serve.

* The spot count as of 1 October 2018, including partners, was 16,323.

Fairer Futures

Fairer Futures isn’t just about our firm. To truly level the playing field, we also need a step change in wider society.

Wellbeing at KPMG

Wellbeing at KPMG

We have a high-performance culture and support the wellbeing of our people to enable them to be their best. In 2018 we dramatically increased what we offer our people to promote their wellbeing, from preventative health services to support for working families.

Our goal is to create a culture where all our colleagues feel supported so that they can perform to their full potential. That’s why we’ve also focused on building a supportive and educated workplace on mental wellbeing.

Read more about how we are supporting wellbeing.


Find out more

Our awards

  • Stonewall: Top 200 Employer 2018
  • Disability Confident Leader
  • The Prince's Responsible Business Network: Best Employer for Race 2018
  • Business In The Community: 2017 Finalist
  • Mind: Silver Achieving Impact
  • The Timewise Power Part Time: Top 50
  • British Accountancy Award: 2017 Winner Graduate and Non-Graduate programme of the year
  • Social Mobility Employer Index 2018: Top 50
  • Business Disability Forum: Silver 2017