Regulations, customer satisfaction and cost reduction are among the challenges currently facing the financial services industry.
Regulations, customer satisfaction and cost reduction are among the current challenges.
As financial sector continues to recover from the crisis, the focus remains on issues such as increasing regulatory requirements, assessment of strategic and operational business models, financial risk management, customer satisfaction and costs reduction.
Rise of technology, including core systems, mobile platforms and social
media with new competition from non-traditional financial services’
entrants a renewed focus on the customer. Technology is driving change across banking, insurance and investment management companies. Regulation has a constant impact on the sector; it drives trust and transparency for customers and government, but also adds to operating costs.
We support our clients in responding to the key external drivers by assisting them to anticipate future challenges, capitalize on opportunities and execute
projects effectively. KPMG in Kazakhstan's Financial Services practice
provides audit, tax and advisory services to all sectors across the industry: