As consumers, we enjoy a digital, social and mobile society. The same cannot always be said for the corporate business services many of us endure in the organizations we work for. To empower your employees to drive results across the business, the way you deliver your corporate services needs to be fit for purpose.
Powered Enterprise | Enterprise Service Management (ESM) is a new capability for providing a consistent, streamlined experience from request to receipt of services. The framework spans design, delivery, and management of all corporate services across the breadth of the enterprise.
KPMG Powered ESM is based on ServiceNow as the connected, consumer-grade technology platform.
KPMG professionals have worked with business services groups around the world to deliver Powered ESM to help drive transformation to create ‘moments that matter’ to their employees. Powered ESM does this by providing proven operating models based on our know-how, leading practices and a set of pre-defined assets built on top of leading third-party technology solutions.
This creates a platform designed to enhance performance and optimize cost and risk, which could include:
Turn ordinary work experiences into extraordinary moments that matter.
KPMG Powered Enterprise | ESM, enabled by ServiceNow