In late 2017, Dow set about providing a state-of-the-art customer experience in the most effective way possible: by enabling a best-in-class employee experience. Dow sought to shift the way it worked by redesigning the way it delivered value through HR. Coming from a highly customized, on-premise PeopleSoft environment, Dow wanted to move its worldwide HR systems to the cloud. The transformation would have a wide impact, changing every single HR process that touches employees.
Working with Workday, ServiceNow and IBM Watson, KPMG has provided HR function and solution center design, experience design and engineering, analytics design, tax advice, and comprehensive change management. Using the pre-configured solutions in our Powered Enterprise for HR approach, we have accelerated the Workday implementation, reduced risk, and delivered certainty of outcomes for faster ROI.
The result? A single, global HR platform featuring the same processes and performance metrics for all 37,000 employees in 63 countries that will deliver a best-in-class employee experience to attract and retain high performers, improve customer satisfaction, and accelerate business growth.
We deliver the results that matter.
*Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.