As businesses look beyond the immediate impacts of COVID-19, towards recovery and a new reality, it’s time to adopt a connected enterprise mindset and accelerate digital transformation.
COVID-19 has been a catalyst for tactical digital transformation. Organizations had to react quickly to enable remote working, shift to digital channels and transform products and services to meet the changing demands of customers. The pandemic has forced organizations to urgently leverage new technologies and ways of working, implementing digital projects in mere weeks that would previously have taken months, if not years. However, there are concerns that these rushed, reactive initiatives may have addressed a short-term need at the risk of long-term success.
Our new Thought Leadership paper, Accelerating Digital Transformation on the Road to a New Reality addresses why a holistic approach to digital transformation is so critical.