Two-thirds of HR leaders have no digital plan; only 37 percent are “very confident” on ability to transform: 21st annual KPMG International survey
Today's HR leaders are divided on the urgent need to redefine the Human Resources function for success in the 21st century, according to KPMG International's global survey of over 1200 HR leaders, entitled The Future of HR 2019: In the Know or In the No.
While some HR leaders are confidently harnessing the resources and insights that will transform HR and its value to the enterprise, a much larger segment of less-confident HR leaders are demonstrating either a `wait-and-see' approach or simply sitting idle on the sidelines.
“Forward-looking HR leaders are acting boldly and consistently, viewing HR as a new value driver and turning to data, predictive insights and AI,” said Robert Bolton, Head of People & Change Center of Excellence and Partner, KPMG in the UK.
Among key findings in KPMG's new Future of HR study:
This survey of 1200 executives also reveals a difference of opinion between HR teams and their senior leaders. More than half of the HR executives surveyed - 60 percent - believe AI will eliminate more jobs than it creates. Conversely, KPMG's 2018 Global CEO Outlook study revealed about the same number of CEOs, 62 percent, believe AI will create more jobs than it eliminates.
“Organizations making limited strides could soon see today's technology disrupt them out of existence. And the largely inactive organizations face a much shorter timeline to extinction as the digital economy quickly renders them irrelevant.” Bolton concluded.
Download the complete report here. You can also follow the conversation @KPMG on Twitter, using the hashtag: #FutureofHR.
During July to August of 2018, 1,201 senior HR executives from 64 countries participated in the Future of HR Survey, with representation from 31 industries across Asia Pacific, Europe, North America, Middle East/Africa and Latin America. Approximately half of the sample are companies with headcount of 5,000 or more employees and 42 percent of participants were from organizations with annual revenue of more than US$1B.
KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. We operate in 154 countries and territories and have 200,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.
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