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Latest C&R COVID-19 thinking

Consumer and retail organizations are dealing with exceptional challenges and unprecedented changes to the ‘normal’ way of doing business due to Coronavirus. In order to provide relevant and timely information to support these organizations, we’ve compiled the latest KPMG C&R COVID-19 insights from around the world.

Man looking at a city and early morning sun-rise
Retail category
Survey | Consumers and the new reality

First of three reports that explores the changes in consumer behaviors due to COVID-19.

Hands holding phone
Retail category
Report | Global Retail Trends 2020

Four key trends that retail executives should be watching as they adapt to the COVID-19 world.

Woman standing at large screen outdoors
Retail category
Blog | Pleasing customers during a pandemic

Although each market and population is different, China’s experience offers rare insights into how the COVID-19 pandemic is changing customer preferences, needs and expectations.

Man working on phone night view
Retail category
Blog | The realities of retailing in a COVID-19 world

The global response to COVID-19 has significant impact for all businesses but there are five key areas where retailers should be focusing their COVID-19 efforts.

  

Additional insights from the C&R network

Explore additional insights from your country by using the interactive map below.

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UK — China — Australia — US —

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KPMG’s Consumer & Retail professionals offer a full suite of forward-looking audit, tax and advisory services, designed to mitigate risk, boost competitiveness and drive value.

René Vader

Advisory Global Head of Clients & Markets

KPMG International

Anson Bailey

Head of Consumer & Retail, ASPAC / Head of Technology, Hong Kong

KPMG in China

Jessie Qian

Country Sector Head, Consumer & Retail

KPMG in China

Linda J Ellett

Partner, UK Head of Consumer Markets, Leisure & Retail

KPMG in the UK

Paul Martin

Chair Global Retail Steering Group & Head of Retail UK

KPMG in the UK

Allan Colaco

Partner, Audit

KPMG in the U.S.

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