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United States – USCIS Office Closures

United States – USCIS Office Closures

This report explains the details of the temporary closure of U.S. Citizenship and Immigration Services field offices and Application Support Centers in response to the COVID-19 crisis, until at least April 1, 2020.



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On March 18, 2020, in response to the COVID-19 crisis, U.S. Citizenship and Immigration Services (USCIS) field offices and Application Support Centers (ASC) temporarily suspended all in-person services until at least April 1, 2020.  USCIS will continue to provide emergency services for limited situations during the closure.1


All in-person interviews, naturalization ceremonies, biometric collection appointments, and InfoPass appointments scheduled at USCIS field offices and ASCs from March 18, 2020 to April 1, 2020, have been cancelled.  It is quite possible that USCIS will extend the closure of its offices and suspension of in-person services beyond April 1, 2020. This will result in further cancellations and reduction of services, and will cause delays to impacted applications.

Suspension of In-Person Services

USCIS has suspended the following services as of March 18, 2020:

  • Interview appointments
  • Naturalization ceremonies
  • Biometric collection appointments
  • InfoPass appointments
  • All other in-person appointments.

USCIS field offices will mail “de-scheduling” notices with instructions to affected applicants and petitioners with scheduled interviews.  Their interview appointments will be automatically rescheduled once USCIS resumes normal operations.

USCIS will also mail de-scheduling notices with instructions to applicants who were scheduled for naturalization ceremonies during the closure period.  These applicants will be automatically rescheduled once normal operations resume.

USCIS will automatically reschedule ASC appointments.  Applicants with cancelled biometric collection appointments will receive new appointment notices in the mail.

Individuals who have InfoPass or any other in-person appointment not mentioned above at a USCIS field office must reschedule these appointments through the USCIS Contact Center once field offices re-open.  These appointments will not be automatically re-scheduled.


KPMG Law LLP in Canada is tracking these matters closely.  We will endeavor to keep readers of GMS Flash Alert posted on any important developments as and when they occur.


* Please note that KPMG LLP (U.S.) does not provide any immigration services or legal services.  However, KPMG Law LLP in Canada can assist clients with U.S. immigration matters. 


The information contained in this newsletter was submitted by the KPMG International member firm in Canada.


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© 2021 KPMG LLP, a Canadian limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

Flash Alert is an Global Mobility Services publication of KPMG LLPs Washington National Tax practice. The KPMG logo and name are trademarks of KPMG International. KPMG International is a Swiss cooperative that serves as a coordinating entity for a network of independent member firms. KPMG International provides no audit or other client services. Such services are provided solely by member firms in their respective geographic areas. KPMG International and its member firms are legally distinct and separate entities. They are not and nothing contained herein shall be construed to place these entities in the relationship of parents, subsidiaries, agents, partners, or joint venturers. No member firm has any authority (actual, apparent, implied or otherwise) to obligate or bind KPMG International or any member firm in any manner whatsoever. The information contained in herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.

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