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Global Tax Benchmarking Industry views

Global Tax Benchmarking Industry views

KPMG International conducts an ongoing survey of tax leaders around the world. The survey considers a range of responsibilities including department composition, budget structure and other data points designed to help tax leaders assess their departments today and evolve for the future. Below are some of the highlights of the survey from respondents in the health care industry.


Central tax departments most often fall within the:

Healthcare chart 1

Most Chief Tax Officers (CTOs) or Tax Leaders report to:

Healthcare chart 2

Fewer tax departments in the health care sector are responsible for global reporting while more are responsible for domestic reporting compared to global averages (i.e. 61% global reporting and 74% domestic reporting):

Healthcare chart 3

55% of tax departments in health care use a shared service center (SSC). Of these departments, 62% have increased their utilization.

Healthcare chart 4

Responsible tax

Less than half of the tax departments in the health care sector have a code of conduct to frame their risk tolerance and tax decisions.

Healthcare chart 5

Public disclosure of tax information:

Healthcare chart 6

29% of the companies who don't currently disclose, plan to do so in the future.

Wish list

Tax technology and additional personnel topped the list for tax leaders when asked where they would invest if they had an additional budget.

Healthcare chart 7

Tax leaders ranked the following process improvement priorities as important over the next 5 years:

Healthcare chart 8



Healthcare chart 9

Department performance

Performance is often measured by the impact the tax department has on the business across a range of metrics, with these five most often topping the list of importance:

Healthcare chart 10

Business impact

More than half of the tax departments in the health care sector have oversight from a board member (or boardlevel individual) as tax continues to rise in importance on the board agenda.

Healthcare chart 11

Tax departments are often consulted on the overall business strategy for the organization with 61% of respondents seeing an increase in involvement over the last 2 years.

Healthcare chart 12

Less than half of the companies surveyed have a tax strategy or overarching tax governance policy document that covers tax risks.

Healthcare chart 13

Assessing today and preparing for the future

As a seasoned tax leader, you make key decisions every day to evolve your tax department in order to keep pace with unprecedented pressures, disruptive technological advancements, heightened compliance obligations and more -- all while continually demonstrating value within your organization and beyond.

Benchmarking against comparable tax departments can be a powerful tool for reflecting upon the department you have today, and thinking about how you will transform it for tomorrow.

The KPMG Global Tax Department Benchmarking Survey is an ongoing initiative that is establishing a meaningful benchmark of data for tax leaders around the world. The future of tax is here.

To respond to the survey, please email

Source and notes

Global Tax Benchmarking Survey, KPMG International, 2019


  • Percentages might not add up to 100% due to rounding
  • Data as of 7 May 2019

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