It is clearly shown in the report, Easing the pressure points: The state of intelligent automation, that most executives and decision-makers are keen to exploit the potential benefits of IA. They are investing significant resources into achieving their early IA goals and objectives. And they are hopeful they will soon start seeing the benefits at an enterprise level.
But the data also seem to suggest that organizations are struggling to achieve the type of scale they require. They are facing difficulties breaking down their internal functional silos. They are concerned about the impacts of IA on their workforce and development. And they are fighting to secure the talent they need.
We believe there are 10 steps that most organizations could take to help drive scale in IA: