UK mental health organization, Lincolnshire Partnership NHS Foundation Trust, has 56 sites and employs 2,000 staff. It provides a range of mental health services and support for people with learning disabilities.
However, a sweeping internal review of its acute services revealed serious deficiencies: key NHS service standards were not being met; the organization’s financial position was deteriorating; numerous planned operations were being cancelled annually; clinical care was inconsistent; and staffing was hindered by workforce instability. With Lincolnshire’s clinical, operational and financial success deemed to be at risk, a complete transformation was needed.
Turning to KPMG’s healthcare experts, Lincolnshire developed and launched a strategy to reshape key areas of its operations to dramatically improve financial management; the delivery, quality and outcome of services; and the recruitment of talent considered crucial to success.
Lincolnshire’s transformation strategy was a success and its prospects for the future now look healthier than ever.