Leading the drive towards an increasingly quality-minded, customer-centric operation, Blue Shield of California (BSC) looked to Oracle Cloud for a single, unified system to enhance its community focus. Key elements of the system had to be fully up and running within a year to meet a critical business deadline.
KPMG worked side-by-side with BSC, validating existing systems through KPMG's Powered Enterprise solution. With a new cloud solution in place, BSC can lower its administrative burden and build greater value for its millions of customers. By combining multiple applications with finance and human resources operations in one system, BSC can improve service delivery and provide greater transparency and compliance through robust, automated reporting and analytics.
Empowered by cloud, BSC can make better business decisions for the physical and financial health of its customers.