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Human services

Human services

A collection of @gov articles related to the topic of human services.


Related content

Local government – a challenging future

As residents’ expectations and technology evolve, so too must local governments. Leadership can take key actions to succeed in the new landscape | 🕒 5-min read.


A new generation of human services leaders

Commissioning in health and human services requires a new kind of leadership | 🕒 7-min read.


Competition in the human services market

Three ways to succeed in a competitive human services market | 🕒 7-min read.


A roadmap for effective commissioning in human services

What you need to consider before adopting a commissioning model | 🕒 7-min read.


Managing the convergence of health and social care

How commissioning can deliver a consumer-centric approach | 🕒 6-min read.


How human services providers are achieving digital transformation

Practical lessons for achieving and maintaining digital transformation | 🕒 7-min read.


The power of mobile apps: Human services from the citizen’s perspective

While the increased use of mobile technology presents considerable opportunity, governments should be designing app-based solutions from the perspective of the end user | 🕒 6-min read.


The transformative power of technology: Innovations in human services delivery

Technological innovation is offering new ways for governments to deliver human and social services, and connect with citizens | 🕒 5-min read.


Predictive analytics in the service of vulnerable citizens

Predictive analytics is coming to the fore in the way that governments deliver human services | 🕒 7-min read.


Human services embrace customer centricity

Four key challenges that governments and service providers should address when transitioning to a consumer led delivery model | 🕒 7-min read.


How providers can succeed in a competitive human services market

Three strategies human services providers, such as not-for-profits, care agencies and social housing groups, must consider to adapt to new competition | 🕒 7-min read.

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