2017 Shared Services and Outsourcing trends | KPMG Global
Share with your friends

2017 Shared Services and Outsourcing trends

2017 Shared Services and Outsourcing trends

KPMG Global Insights Pulse Q4 2016 top trends and predictions for 2017.


Global Head of Shared Services & Outsourcing Advisory

KPMG in the U.S.


Related content

The 4Q16 survey showed a measured but growing optimism regarding global economic conditions in 2017. Compared with last year, fewer respondents cited a weak economy or inadequate IT infrastructure as negative trends.

There is still concern related to increased skilled talent shortages, increased trade protectionism, political gridlock, and President Trump. However, respondents showed increased optimism overall about market growth and reduced regulations, especially in the US and parts of Europe.
Businesses are also encouraged by the benefits gained through innovative technologies such as data and analytics, cloud computing, and process automation. These technologies are seen as an effective way to address market challenges, enhance product and services, and manage talent shortages – all while helping lower operating costs.

Connect with us


Request for proposal