Indicative Case Study: Strategy and Policy Implementation

A multilateral finance institution, focused on building the capacity of governments to establish stable sustainable fiscal and macroeconomic policies, initiated a multiyear transformation. The process was designed to modernize and streamline its professional services business and implement portfolio management processes and a new technology solution to lay the foundation for addressing evolving business needs.

To reinforce its mission, this multilateral finance institution hired KPMG in the U.S. to introduce a centralized demand pipeline and establish data tools for decision-making. The team led a stakeholder consultation process through large audience format workshops that identified updated organizational needs and process designs. The result was a business management and client interface model that was endorsed broadly by cross-functional departments. This new model and its design was the important foundation for the eventual technology implementation.