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KPMG Connected Enterprise for Higher Education is a consumer-centric, enterprise-wide blueprint for digitally transforming universities. This research-based1 framework is designed to help position institutions to drive increased value and returns by intentionally designing and aligning the elements of a university to help deliver seamless, consumer-centered experiences.

The framework is based on an analytical view of a transformed university in its future state, summarized below.  Based on the analysis of core and enabling practices, an operating model is built to suit the particular institution. The “Enterprise on a page” view (see chart below for overview) also supports a KPMG capabilities diagnostic; a tool designed to help higher education clients assess their maturity in the eight critical capabilities that are core to successful, consumer-centric operations. The capabilities diagnostic can also be mapped to a more detailed version of the Enterprise on a page, helping institutions target their reform resources to the functional areas where investment will be most effective. The KPMG Connected Enterprise for Higher Education framework also offers a technology architecture resource (see chart below for overview) for implementing digital enablers of transformation.

Education specialists with KPMG firms use their experience and deep understanding of the sector – coupled with insights from transformation in other industries - to work with clients to demystify future opportunities and turn them into actionable next steps in a digital transformation journey.

Contact us today to get a maturity assessment of your organization's consumer-centric capabilities and insights into how your university can become more connected.

It should be noted that some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.

  

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Universities and Colleges, Higher Education
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References:

1 1  A commissioned study conducted by Forrester Consulting on behalf of KPMG, February 2020.

Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.