Miriam Hernandez-Kakol | KPMG Global
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Miriam Hernandez-Kakol

Global Service Line Lead, Customer and Operations

KPMG in the U.S.

Miriam leads the firm’s Global Customer and Operations practice, which is focused on delivering industry-specific solutions for the front and middle office challenges of Fortune 500 clients. In this role, she oversees a team of more than 2,000 partners and professionals.

Miriam also serves as a Global Lead Partner for the world’s largest telco company in the US, overseeing more than 400 partners and professionals serving the client globally. In this role she has helped her client to transform its corporate services organization, namely finance. She also launched the Technology Enablement consulting business for KPMG in the US, and served as its leader for 3 years.

Before re-joining KPMG in the US in 2008, Miriam spent five years at Bearing Point, thriving from doing what she loves: helping clients solve business challenges, and knowing that her team was providing bottom-line value. She led multiple practices: Communications, Wireless, Cable, and Media - exceeding margins while doubling revenue and segment profitability. 

Education and qualifications

  • Carnegie Mellon University: Graduate Level Program certification, Information Networking Institute Advanced Technology Innovation Program (ATI)

  • University of Pennsylvania, The Wharton School: Executive Program

  • University of California, Los Angeles


  • Walter Hanson Award, KPMG for exemplary client service

  • Top 100 Most Influential and Notable Hispanic Professionals in IT, HITEC

  • Fortune's "50 Most Powerful Latinas", Fortune and ALPFA

  • Women Worth Watching in STEM, Diversity Journal

  • Women Leaders in Consulting, Consulting Magazine

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