Miriam Hernandez-Kakol

Before this role, she led the US firm’s Global Customer and Operations practice, which is focused on delivering industry-specific solutions for the front and middle office challenges of Fortune 500 clients. In this role, she oversaw a team of more than 2,000 partners and professionals.

Miriam also serves as a Global Lead Partner for the world’s largest telco company in the US, overseeing more than 300 partners and professionals serving the client globally. In this role she has helped her client to transform its corporate services organization, namely finance.

KPMG’s Technology Enablement consulting business was launched by Miriam where she served as its leader for three years.

Before re-joining KPMG in 2008, Miriam spent five years at Bearing Point, thriving from doing what she loves: helping clients solve business challenges, and knowing that her team was providing bottom-line value. She led multiple practices: Communications, Wireless, Cable, and Media - exceeding margins while doubling revenue and segment profitability.

Her industry experience was born and bred at Telcordia, where she rose up through the business, gaining expertise in networks, technology and call centers. She became the VP and General Manager, leading the customer care and billing units with full P&L responsibility. Here too, she grew the businesses she managed multifold, with responsibility for both the US as well as an expansion to Latin America.

Miriam’s ability to architect and deliver solutions to critical challenges has helped her build organizations and client accounts that become integral components and revenue drivers of the business.

Professional Associations

• Board Member, Junior Achievement of NJ
• Board Member, Hispanic Information Technology Executive Council (HITEC)
• Member, HITEC Governance Committee
• Member, HITEC Board Executive Committee
• Board Member, KPMG’s Women’s Advisory Board
• Member, STEM Committee, NAF (National Academy Foundation)
• Leader, KPMG Network of Women

Supporting the Community

Miriam has been volunteering for over 30 years, supporting a variety of causes including food pantries, STEM, intergovernmental organizations, women’s leadership, diversity, education and students/future leaders. Her roles span from volunteering, to fundraising to board membership.