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Amanda Hicks

Partner, KPMG Acuity

KPMG Australia

Amanda brings over 20 years’ experience in marketing and consumer insights to KPMG.

She has consulted to some of Australia’s leading corporations and organisations on customer, employee, stakeholder and corporate strategy; providing clients with deep, actionable understanding of consumers in today’s fast changing world. Areas of expertise include customer experience design, implementation and measurement; consumer and market behaviours, attitudes and understanding; brand health assessment, communications and effectiveness measures development; employee engagement; and strategic planning.

At KPMG, Amanda helps our clients to gain better consumer and stakeholder insights – how they feel, what they expect, and what they want from our clients in the future. Her main goal is to help our clients enact and measure change to grow their business.

Areas of expertise

Advisory Customer Revenue Growth Customer and Growth Customer relationship management Customer revenue growth strategy Growth Management Consulting New customers Sales and Marketing Strategy and Operations
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