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Our people: Jacqueline Jones

Our people: Jacqueline Jones

Meet Jacqueline – Team manager, people person and ballroom dancer.

Meet Jacqueline – Team manager, people person and ballroom dancer.

Jacqueline Jones

Jacqueline Jones

Associate Director of Training, KPMG in the US

Team manager, people person and ballroom dancer.

“The biggest lesson I’ve learned at KPMG is that working here isn’t about changing yourself; it’s about figuring out what you have to offer and how you can apply it.

As an accountant, I thought my career path was set. I joined KPMG in the UK working in Finance, but over time realized that I needed a change. I’m a people person, so talking and connecting is important to me. I started doing activities outside of work like ballroom dancing and becoming a Girl Scout Leader. At KPMG, I became involved with their Corporate Social Responsibility program, conducting training programs at schools in London. I went out of my way to work with people. And I wanted to be able to do that every day.

At the same time, KPMG was implementing their new Enterprise Resource Planning program in the UK. Eager for a new challenge, I reached out to the current program director. She not only gave me the chance to work on the platform transition team but also championed my growth throughout the process. It ended up being the opportunity that completely altered my career. Now, I manage a team that produces training materials for global change programs. We work with product teams internally to determine training plans, then design, develop and implement them. We do everything from running executive workshops and ‘lunch and learns’ to building training materials for new IT platforms.

Working on a global scale has completely changed my perspective by allowing me to focus on the perspective of others. My team helps member firms work more effectively, which ultimately translates into value for clients. Since no two member firms are the same – big or small – it’s about finding the harmony among the diverse cultures. There’s a sense of challenge and variety that makes me feel like I’ve finally found my niche.

It’s okay to try something out and realize it’s not really the best fit for you. It’s also okay not to have a ‘grand plan’ for your career. As long as you’re enthusiastic and driven, you can discover what you’re truly passionate about. And once you find it, KPMG will be there to help you every step of the way. People evolve over time, and that’s recognized here. I’m proof that successful career change is possible.”

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