The future of IT - KPMG Global
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There’s no longer business strategy and technology strategy. There’s just strategy – driven by technology.

Digital is now mainstream; it’s in every business and across every sector. But it takes more than having a digital strategy for organizations to exceed customer expectations and experience increased returns. It requires a future-ready connected enterprise, backed by a new type of adaptive technology operating model, where IT is inextricably intertwined with the business, and an ecosystem of partners, in delivering new products and services at market speed and scale.

To innovate and pivot with the business to achieve success, IT must evolve its operating model. Changing how it provides technology services, responds to issues, and manages expectations while delivering value, safely, at speed and scale. This means breaking down silos between functions and employees, creating new standards for collaboration, trust and experimentation, all while dynamically assembling enhanced technical capabilities. In doing so, organizations gain a flexible, scalable, connected, and decidedly human IT function.

In a hyper-connected world, the future of IT plays a critical role in delivering the promise of the connected enterprise. Today, many IT functions are poised and willing to take the leap, but may lack the holistic approach to get there.

Explore the ways in which IT can evolve its operating model, culture, skills, relationships, and ways of working to deliver value in a digital world. Download our paper Creating a future-ready IT organization - today (PDF 733 KB), read our two-page overview (PDF 178 KB) and view our infographic (PDF 190 KB).

Six areas that demand the attention of IT

To innovate at market speed, there are six elements, which when combined in the right proportions, can help deliver value to the business. Explore our materials below to learn more.