Thriving in a digital world

We’re reimagining digital transformation and pushing technology further than ever before.

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Technology continues to evolve, shape and transform how businesses function and people interact.

KPMG, along with our global alliances, is working to shape this change — integrating new technology into business models and processes — while showcasing insight-based opportunity with every innovation.

Regina Mayor

Regina Mayor

Global Head of Clients & Markets

KPMG International

“Digital underpins everything we do and KPMG is a true transformation powerhouse, with insights and solutions that can help bring clients into the next generation of digital. As clients continue investing in creating integrated digital experiences, we must embrace this transition, truly understand the technology evolution and drive greater value.”

Connected. Powered. Trusted.

To help clients with their digital transformation journeys, we have brought together insights, tools and solutions that provide detailed paths to agility and business resilience. We call this digital transformation suite Connected. Powered. Trusted.

In addition to this suite, KPMG Elevate enables our clients to quickly unlock value in their businesses by identifying value creation, management and realization opportunities for them and their stakeholders.

We continue to invest in expanding each of these capabilities with industry-specific solutions and updates to reflect the latest technology advancements from our alliances and other key partners. 

Over the last year, KPMG professionals have helped clients transform their business models or processes, leading to more than 20 percent growth in revenue in this area from FY21 that is largely driven by digital transformation work — a testament to KPMG firms’ offerings: Connected. Powered. Trusted. Elevate, and the power of our alliance-driven digital solutions with globally recognized technology organizations. Our certified consultants are experts in Coupa, Google Cloud, Microsoft, Oracle, Salesforce, SAP, ServiceNow, Workday and more.

To stay ahead of the curve, we continue to make significant investments in our own digital transformation. Under Lisa Heneghan, our new Global Chief Digital Officer, we are entering year four of our multi-year US$5 billion investment focused on technology, people and innovation. This investment helps both accelerate our own digital transformation and strengthens the support we offer clients on their digital journeys. Our own transformation leverages our Powered Enterprise solutions to accelerate our front-, middle- and back-office transformation programs.

Lisa Heneghan

Lisa Heneghan

Global Chief Digital Officer

KPMG International

“Technology enables everything we do. At KPMG, we are now a digital business and, as a result, our growth and trust agenda rely on us continuing to transform with technology. By driving innovation and transforming across our value chain, we can enhance the experience for colleagues and clients.”

KPMG professionals use leading technology to help deliver sustainable and effective change, enabling organizations of all sizes to become higher performing and more resilient and secure, ultimately enhancing value for clients.

Building a workplace for the future

Ways of working are constantly evolving, and we’re building a workplace for the future by creating a consumer-grade digital experience for our more than 265,000 KPMG professionals across the global organization. We’re helping our people adopt and enhance new collaboration and communication tools, enabling them to deliver quality, excellence, and global consistency. 

Elevating to the cloud

We continue to evolve our digital platform — enabled by Microsoft Azure — to create a globally consistent and secure technology environment for our people and clients. This gives KPMG firms more autonomy and flexibility to build, run, and deploy their own technology solutions in the cloud. Our hybrid and flexible model allows us to implement our digital solutions in the major cloud environments, regardless of clients’ cloud vendors, and is therefore available to all clients across the globe. With all KPMG firms now on one platform, we have made it easier to share technology solutions and intellectual property, meaning they can grow at pace and with ease. 

Carl Carande

Carl Carande

Global Head of Advisory

KPMG International

“To create lasting change and business value, transformation calls for dynamic operating models that evolve and adapt with your business. By finding the right partners and establishing effective communication and data sharing, companies can extend their growth into new markets.”

Closing the digital transformation gap

We see a significant gap arising between the demand for digital solutions and applications and the talent within organizations currently able to meet that demand. 

The KPMG Citizen Developer Program is the next step in our own digital evolution. The goal is simple: to give our people more autonomy and responsibility to create technology solutions while empowering them with the right tools, the proper guardrails, and the support they need to bring them to life — building a thriving community of like-minded colleagues across the global organization.

Creating value through strategic alliances

Our digital transformation solutions leverage leading cloud-based platforms and applications. We’ve strengthened our ecosystem of strategic alliances that we work shoulder-to-shoulder with to address clients’ toughest business challenges. Driving our development roadmap for our Connected. Powered. Trusted. Elevate offerings, we continue to build on our people’s capabilities and specialties.

Today, KPMG has more than 26 global or multi-firm strategic alliances. As needs evolve, we will continue to expand our portfolio with increased focus on orchestrating ecosystems around emerging themes such as ESG, cyber, regulatory technology and more. In addition, KPMG firms have formed local alliances and collaborations with more than 100 technology companies, including start-ups, engineering companies and academic institutions.

Factors including rising inflation, the COVID-19 pandemic, the energy transition and supply chain shortage continue to accelerate business model and process transformation. Our alliances enable KPMG professionals to provide leading solutions, capabilities and trusted technology to help clients unlock new opportunities for growth and transform their businesses into digital, data-driven, scalable enterprises.

Our focus on strategic alliances helps ensure we’re meeting the evolving needs of our clients. Our alliance-enabled revenues continue to significantly increase year-over-year, solidifying the power of our alliance-driven digital solutions to help deliver positive outcomes for businesses, governments and society.

In 2022 we received several accolades and recognitions for deeply integrated work with our alliances:

  • Appian Transformation Award
  • Ivalua Global Partner of the Year
  • Microsoft Business Applications 2022/2023 Inner Circle
  • Microsoft Dynamics 365 Finance Partner of the Year
  • ServiceNow Global Transformation Partner of the Year
  • Workday Partner Collaboration Award

Driving innovation

Innovation is in our DNA — and it is having an impact in the marketplace. In the past year, leading analysts recognized KPMG for innovation, scalable end-to-end business transformation, and co-innovation with clients spanning data, analytics, artificial intelligence and automation:

A leader in IDC MarketScape: Worldwide Incident Readiness Services 2021

 

A leader in ALM Pacesetter: Cybersecurity 2022-2023

 

A leader in The Forrester WaveTM: Data Management Service Providers, Q4 2021

A leader in IDC MarketScape: Worldwide Intelligent Automation Services, May 2022

  

Our passion for innovation can be seen through KPMG Clara, our global smart audit platform co-created with Microsoft. 

KPMG Clara
KPMG Clara is a powerful yet simple, agile and intelligent platform that will enhance audit quality and bring you deeper actionable insights in real time.

KPMG Clara combines deep global audit experience with Microsoft’s advanced security features and industry-leading compliance capability. It blends leading technology with the best of our people to provide quality results across all the nearly 90,000 audit professionals in the 143 countries and territories we operate in.

Innovation in technology underpins our investments in compliance and strategic tax advisory services. We continue to invest significantly in the KPMG Digital Gateway, our cloud-native single platform solution powered by Microsoft Azure. The platform provides access to our full suite of tax and legal technologies and services and enables an efficient and effective global delivery model, a differentiated user experience, and an enhanced ability to turn data into value.

We’re also building an ecosystem of alliances to strengthen our legal service offering. KPMG firms with legal service capability are collaborating with some of the world’s leading technology, data and service companies, including Microsoft and Intapp. Together with them and other technology innovators, they are creating a network for building integrated solutions to empower the legal departments and law firms of the future — helping lay the foundation for success by offering tailored digital solutions and services based on Microsoft cloud technologies.

David Linke

David Linke

Global Head of Tax & Legal Services

KPMG International

"I am proud of how our people have worked with clients to navigate the shifts in global tax policy, the regulatory landscape and ongoing talent challenges. Clients value KPMG's ability to bring the full complement of services and capabilities to support them through these changes.”

Client stories

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Helping to drive the future of public transit with open data

When the UK Department of Transport wanted to tap into the unrealized potential of England's bus services by providing passengers with information on services, fares and real-time locations, it turned to KPMG in the UK for help.

In the first project of its kind in the UK, KPMG in the UK, with its subcontractor ITO World Ltd., developed a national unified open data platform for England’s bus network, Bus Open Data Services (BODS).

BODS pulls together data from more than 400 bus operators so transit users can view timetables, fares and bus location data in one place.

KPMG professionals led the delivery of the entire project — from design and testing to deployment and implementation — all while meeting strict UK government digital service standards and adhering to legislative and regulatory requirements.

BODS improves bus users’ travel information by providing data for journey planning software providers, innovators and town planners, leading to innovations within the digital transport sector. The platform could enable mobility-as-a-service (MaaS) journey planning, allowing improved modelling across different types of public transport. Also, the insights generated from the data can help policymakers determine how to increase public transport use and reduce carbon emissions.

Learn more about how KPMG in the UK helped transform the UK Department of Transport’s open data into a unified platform.


Helping Māori businesses thrive through digital transformation

Since 2020, the New Zealand government has focused on achieving greater diversity in its suppliers, requiring all government agencies to allocate a minimum of 5 percent of their contracts to Māori businesses. These Māori businesses play a vital role in helping lift Māori aspirations and dreams of a better life for their communities, while reinforcing New Zealand’s economic security.

This gave Te Puni Kōkiri, the government’s principal policy advisor on Māori well-being and development, a transformational opportunity to support the overall capabilities of Māori businesses and help them become procurement ready.

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Te Puni Kōkiri turned to KPMG in New Zealand because of the firm’s deep expertise in government and Te Ao Māori (the Māori world view), as well as its digital services and advanced Microsoft capabilities. The firm created a tailored business assessment and grant management digital solution for Te Puni Kōkiri called “Te Tomokanga” — a gateway to transforming, uplifting and creating better outcomes for all.

The firm used KPMG Powered Grants and Microsoft Power Platform to develop Te Tomokanga. The platform helps Te Puni Kōkiri’s regional advisors and decision makers assess the needs of Māori businesses and provide support and funding so they can participate in the government’s complex procurement environment.

With KPMG professionals’ expertise and the Microsoft Business Applications suite of tools, Te Puni Kōkiri transformed its previously time- and labor-intensive processes into a fit-for-purpose digital solution that allows it to focus on helping create better outcomes for Aotearoa (New Zealand).


  

Throughout this webpage, “we”, “KPMG”, “us” and “our” refers to the global organization or to one or more of the member firms of KPMG International Limited (“KPMG International”), each of which is a separate legal entity.