Firm’s ‘Powered Enterprise’ Services and Capabilities;
Service Delivery Models and Customer-First Approach Recognized
KPMG has been recognized by ALM Intelligence as a leader among global providers for Corporate Services Consulting.
ALM Intelligence’s Vanguard report evaluates firms based on their capabilities to enable digital transformation, build next-generation operating models, unlock hidden value and rethink sourcing strategies. Leaders are deemed “at the top of the market” based on their ability to create client impact through their depth of expertise and ability to deploy it across diverse engagement models.
“KPMG continues to elevate the services and capabilities of its Connected Enterprise approach to business-led, digital transformation, driving a customer-first mindset for back-office transformation,” Liz DeVito, Associate Director, Management Consulting Research with ALM Intelligence, noted in the report. “The organization has integrated intelligent automation into its Powered Enterprise solution, which is distinguished for its standout ability to rapidly improve support-function operational efficiency and agility, while simultaneously driving innovation throughout the organization.”
ALM ranked KPMG’s Operating System “Best-in-Class,” noting that KPMG’s Powered Enterprise framework for digital transformation “helps transition the existing back-office operating model to one fit for the digital era. The solution provides pre-built target operating models aligned with pre-configured cloud solutions for finance, HR, procurement and IT as well as some front- and middle-office operations.”
“This recognizes the work KPMG professionals are doing every day to help position client organizations in every sector for growth and success in the digital era,” said Donald M. Mailliard, KPMG principal and Advisory Corporate Services, leader. “ALM’s report reinforces our firm’s ongoing dedication to leading the way among Corporate Services providers and our commitment to helping our businesses solve today’s unprecedented challenges.”
The ALM report praises the firm’s practice structure, noting that KPMG Corporate Services professionals collaborate with industry consulting leaders to provide “a matrixed approach to service delivery,” and that clients also benefit from “access to consultants with specialist expertise and the network’s service innovations through Global Centers of Excellence dedicated to specific industries and corporate functions.”
KPMG’s service delivery model also was cited, noting that KPMG’s Connected Enterprise framework for digital transformation “provides a blueprint for designing a customer-centric operating model that builds experience attributes around brand, products and services, interactions and people.”
KPMG was rated “very strong” or “strong in every capability ranked. This includes “very strong” versus the competition for its Operating System and Enabling Tools and “strong” in the areas of: Needs Assessment, External Market Insight, Internal Client Insight, Strategy, Management System, Project Management and Client Capability Development.
ALM Intelligence provides accurate and reliable market sizing and forecasts on consulting services worldwide, needs-analysis and vendor profiling for buyers of consulting services, timely and insightful intelligence on the top consulting firms in their respective markets, and operational benchmarks that measure consulting performance. ALM Intelligence’s research spans multiple service areas, client vertical industries, and geographies. Our analysts provide expert commentary at consulting industry events worldwide and offer custom research for Management Consulting and IT Services firms. More information about ALM Intelligence is available at www.consulting.almintel.com.
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