LB&I video-conferencing for large business taxpayers

IRS will accept taxpayer requests to meet with IRS personnel using secure video-conferencing

LB&I video-conferencing for large business taxpayers

The IRS’s Large Business & International (LB&I) division today announced that it will accept taxpayer requests to meet with IRS personnel using secure video-conferencing.

According to today’s IRS release—IR-2021-204 (October 18, 2021)—this action extends the use of video-conferencing as initially offered in response to the coronavirus (COVID-19) pandemic as a method to accommodate taxpayers who seek more-than telephone meetings with IRS personnel.

  • With this new process, LB&I personnel will grant requests by large business taxpayers for secure video meetings conducted via IRS-approved platforms (in lieu of in-person or telephone discussions).
  • In addition, with an expanded use of secure email and the launch of a virtual reading-room environment, LB&I personnel and taxpayers will be able to share certain privileged taxpayer documents in a read-only capacity.
  • LB&I also announced the launch and expansion of paperless processes so that taxpayer cases can “move swiftly through examination and resolution.”


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