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IRS Appeals to temporarily accept, transmit documents by email (COVID-19)

IRS Appeals to temporarily accept, transmit documents

The Director of IRS Appeals, Case Operations and Support, issued a memorandum noting certain steps that IRS Appeals is taking in response to the coronavirus (COVID-19) pandemic.


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The IRS Appeals memorandum [PDF 97 KB] (dated April 2, 2020) includes guidance allowing Appeals employees to:

  • Accept digital signatures (scanned or photographed) on documents related to consideration of a taxpayer’s case by Appeals
  • Accept documents by email and to transmit documents to taxpayers using SecureZip or other established secured messaging systems

The Appeals memorandum contains a non-exclusive list of specific documents covered by the interim guidance.

The guidance in the IRS Appeals memorandum is temporary and expires on July 15, 2020.

Previously, a March 2020 memorandum advised that IRS Services and Enforcement employees will also temporarily accept documents by email and will accept digital signatures on certain documents. Read TaxNewsFlash

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