The future of HR in the technology sector - KPMG United States
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The future of HR in the technology sector

The future of HR in the technology sector

Workforce transformation is an opportunity for HR leaders

1000
Tim Zanni

Global and US Technology Sector Leader; and Chair of Global and US TMT Line of Business

KPMG in the U.S.

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The future of HR in the technology sector

The report outlines how workforce transformation represents an opportunity for Human Resources (HR) leaders to deliver solutions that drive competitive advantages within the organization. Since HR is integrated with every functional group, HR leaders have a holistic view of the organization and are positioned to lead the conversation on workplace evolution and transformation. Those who inspire action over internal obstacles can elevate themselves to be a strategic advisor and business partner.

Key findings include the following:

  • Technology company CEOs acknowledge that the effectiveness of certain key teams remains less-than-optimal, but many still do not have broad reskilling initiatives planned.
  • Almost 70 percent of tech company HR executives recognize the need for workforce transformation but only 50 percent have a plan in place.
  • Capacity, culture, and capability are considered the top barriers to transformation.
  • Several critical skills for technology sector HR executives to master are identified.
  • Millennials are the most optimistic on the impact transformative technologies will have on developing an inclusive and diverse workforce over the next three years.
  • In terms of implementing artificial intelligence (AI), HR leaders in the technology sector state they are ahead of the curve, with 55 percent reporting they have already started to introduce AI (compared to only 36 percent of their cross-industry peers).
  • HR leaders say their primary roles with AI integration are change management and workforce training.
  • Technology company leaders and workers are generally optimistic about the impact AI will have on job creation, with HR executives being the exception.
The future of HR in the technology sector

Download the thought leadership brief to learn more.

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