The U.S. Government Accountability Office (GAO) today release a report summarizing its review of IRS performance during the 2018 filing season and its efforts to implement the measures enacted under the new U.S. tax law (Pub. L. No. 115-97, enacted December 22, 2017) for the 2019 filing season.
The GAO release includes statistics about the IRS “customer service” efforts during the 2018 filing season. The GAO also looked at the steps taken by the IRS to implement the new tax law changes and to prepare for the 2019 filing season.
The GAO noted that before the 2019 filing season begins, IRS needs to re-program its computer systems to process tax returns, revise about 500 forms and instructions, hire and train employees, and help taxpayers understand the changes when filing taxes in 2019. To do this, IRS set up a central office to coordinate efforts across the agency.
The KPMG logo and name are trademarks of KPMG International. KPMG International is a Swiss cooperative that serves as a coordinating entity for a network of independent member firms. KPMG International provides no audit or other client services. Such services are provided solely by member firms in their respective geographic areas. KPMG International and its member firms are legally distinct and separate entities. They are not and nothing contained herein shall be construed to place these entities in the relationship of parents, subsidiaries, agents, partners, or joint venturers. No member firm has any authority (actual, apparent, implied or otherwise) to obligate or bind KPMG International or any member firm in any manner whatsoever. The information contained in herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation. For more information, contact KPMG's Federal Tax Legislative and Regulatory Services Group at: + 1 202 533 4366, 1801 K Street NW, Washington, DC 20006.