Enhancing customer engagement is a top digital business initiative for enterprises, but those engaging experiences must be secure and consistent across all channels and applications. Customer Identity Access Management (CIAM) is the foundation for secure and smooth multichannel customer engagement.
Organizations are elevating their approach to digital identity management beyond a traditional security focus to transform the way they deliver value to customers.
CIAM solutions help organizations identify a customer across the business relationship life cycle while enabling insights into customer behaviors, leading to a more consistent, personalized, secure, and smooth customer experience.
CIAM solutions also provide the ability to support digital services across multiple engagement channels at extreme scale and performance.
KPMG LLP (KPMG) blends deep domain experience, risk management methodologies, and certified technical specialists to help you plan, architect, configure, and implement enterprise-grade, secure CIAM solutions.
KPMG and Ping Identity, Inc. – What sets us apart
The Ping Identity, Inc. and KPMG alliance provides clients with flexible, large-scale identity and access management solutions for the enterprise as well as secure access solutions that help to enable a wide range of digital transformation initiatives.
The Ping Identity Platform can be deployed in cloud, on-premise, or hybrid IT environments. Able to scale to hundreds of millions of identities, this unified standards-based platform provides access management, multifactor authentication (MFA), single sign-on (SSO), access security, data governance, directory, and data sync capabilities.
Together, KPMG and Ping Identity enable organizations to grant employees, business partners and customers, simple, secure access to cloud, mobile and enterprise applications.
Business drivers for CIAM:
KPMG’s cyber and cross-functional professionals can help clients implement a secure, enterprise-wide approach in managing customers’ digital identities and improving customer experience across many channels. KPMG’s CIAM service covers a spectrum of value realization:
Customer IAM strategy
IAM vendor evaluation and selection assistance activities
IAM requirements, architecture, and design
IAM implementation and adoption support
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