Insights from the 2018 outsourcing survey
Over the past few years, the real estate fund administration industry has been moving up the maturity curve and appears to be reaching a critical inflection point. To get a pulse on the market, we surveyed 107 real estate investing professionals representing fund managers, sovereign funds, and diversified firms asking questions about drivers, focus areas, and challenges related to outsourcing fund administration. The findings, explored in this report, reveal critical insights on what investment managers believe works in outsourced real estate administration services and where fund administrators need to continue to focus on continued investment and improvement. By understanding the factors that create leading service provider relationships, this report will help real estate fund managers identify the strategic considerations for effectively leveraging third-party fund administration to improve operations, enhance focus, reduce risk, create new sources of competitive advantage and drive value for their investors.