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Microsoft CRM | Leading sales transformation

Microsoft CRM | Leading sales transformation


Managing Director

KPMG in the U.S.


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KPMG CRM services for Microsoft Dynamics

In today’s market, technology innovation is shaping the way organizations like yours operate. Change is constant and disruption is rapidly becoming the norm. When it comes to technology, getting it right can mean a sustainable advantage over your competition—and at KPMG LLP (KPMG), we have the tools, experience, and advice to help you achieve it.

The KPMG–Microsoft CRM Services offering is a strategy, business, and process-driven approach to successfully deploying technology solutions that enable sales transformation, user adoption, and increased sales effectiveness. KPMG has developed a strong Microsoft customer relationship management (CRM) delivery team embedded within our Customer Advisory and Sales Effectiveness practice. Utilizing our broad CRM Enablement approach, we support our clients’ objective of realizing CRM optimization. Our approach to CRM implementations includes a focus on strategy, process, organization, operating models and technology, while leveraging our proprietary sales effectiveness and CRM capabilities to expedite the execution of all phases of work, as well as the realization of business value.

KPMG CRM services for Microsoft Dynamics enable clients to improve business results by increasing sales productivity and identifying cross sell/up-sell opportunities to increase share of customer. In addition, we can help you improve:   

  • Performance tracking
  • Efficiency of the sales model
  • Cross-account teamwork/coordination
  • Customer service and governance

Going further than the average systems integrator, our talented team combines deep business experience with extensive technical capabilities to develop technology solutions that enhance your organization.

To learn more about our Microsoft offerings, click here

Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities. Any trademarks or service marks herein are the property of their respective owners.

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