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Ivor O’Neill


KPMG in the U.S.

Ivor is a Director in KPMG’s Risk Consulting practice specializing in the Retail Industry. He has over 20 years of experience which includes internal audit, finance, investigations, international operations and ERP implementations in the retail, QSR and broad line distribution sectors. Prior to joining KPMG, Ivor was the Chief Audit Executive for Pacific Sunwear of California Inc, a national apparel retailer. In addition, he has worked at levels of increasing responsibility for The Wendy’s Company, Limited Brands, Brightpoint Inc., and Ingram Micro inc. He specializes in providing internal audit services, enterprise risk management and quality assurance reviews in the retail industry.

Professional and Industry Experience

  • Successfully rebuilt the Internal Audit function for a specialty apparel retailer changing it from a Sarbanes-Oxley compliance function to a fully-fledged operational audit function in six months and delivering over $12m of savings for the company in a three year period. Areas reviewed included Financial (Sarbanes–Oxley compliance, expenses, SEC reporting, gift cards, leases and CAM), Operational (supply chain process improvement, distribution centers, stores, customer engagement, merchandising, planning and allocation, E-commerce, insider trading, visual design, cost control, legal and HR), technology (personal information security, interface management, IT security), and compliance (PCI, C-TPAT, ISA, PII, background checks and company policies).
  • Interim Chief Auditor for a Global apparel retailer. Successfully redesigned and refocused their internal audit function from a SOX/store audit function to a balanced strategic risk partner.
  • Designed, developed, and implemented an integrated Enterprise Risk Management program at a speciality apparel retailer covering all areas of the business and risk (strategic, operational, compliance and reporting), in addition to monitoring ongoing actions to mitigate concerns. Acted as lead risk officer for the company.
  • Performed audits and advised retail client in areas such as Omnichannel risk, data governance, business continuity, human resources, IT security, comparison pricing, franchisee audits, visual design, pricing and promotions, international expansion, store operations, call center and distribution center processes. In addition, Ivor has provided quality assurance reviews to Internal Audit departments of publicly-traded companies.
  • Designed, developed and successfully implemented an enterprise-wide business continuity plan in four months for a retailer encompassing its headquarters, distribution center and 900 stores mitigating risk form local to national level. In addition, developed an ongoing testing and training program to ensure the future effectiveness of the plan.
  • Helped to successfully rebuild an Internal Audit group from scratch at a quick service restaurant chain prior to its merger, including designing and developing audit methodology, hiring and training team, developing and implementing a multi-year audit program, delivering quality audit reports on time and budget and consistently exceeding management’s expectations. Areas reviewed include, franchisee operations, supply chain operations, Sarbanes-Oxley compliance and expenses.
  • Two years successful experience in designing, implementing and documenting mitigating controls for operational and Sarbanes-Oxley risks at a large specialty retailer utilizing an ERP system (SAP). Additional responsibility for testing of systemic controls prior to launch, successfully developed and delivered training on internal controls to associates and acted as the key contact for controls issue resolution at all levels in the organization.
  • Acted as a key primary resource to help mitigate operational failures post- implementation for the personal care businesses within a retailer (re-designed processes broken by sub-contractor failure, restored operation ability in the distribution center within a three day period and redesigned controls due to post implementation process change). Additionally, acted as a key resource for business leaders, project team and audit groups to flesh out technical, process and control issues and to provide comprehensive options for solution of design and testing deficiencies.
  • In addition, Ivor has seven years of successful experience in assessing risk and designing and implementing mitigating controls in relation to Sarbanes-Oxley requirements, for three publicly-traded entities, as well as extensive international experience having worked in the UK, Canada, France, Germany, Belgium, Austria, Denmark, Sweden, Norway, Finland, Italy, Australia, New Zealand, and the Philippines.
Ivor O’Neill

Education and qualifications

  • Member, Association of Certified Chartered Accountants (ACCA)

  • BS, Brunel University


  • Ivor is a Director in the Risk Consulting practice. He focuses on providing outsourced and co-sourced internal audit services, internal controls implementation and sustainability, and enterprise risk management services.

Professional Associations

  • Member, Institute of Internal Auditors

  • Member, ACFE

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