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Miriam Hernandez-Kakol


KPMG in the U.S.

Miriam is a Principal with KPMG’s Advisory Practice. She is a senior level executive with unique leadership capability and strong operational background. Miriam’s extensive yet varied background (from telecommunications operating company to software firm to big four management consulting) provides her with strategic vision, strong management capability, and hands-on operating experience. Miriam has deep industry knowledge of the communications and media industries and has been involved in rolling out large, transformational programs at some of the industries’ leading companies.

Professional and Industry Experience

Miriam is the Global Lead Partner for Verizon Communications. Miriam has spent her career in the Communications and Media industries working with Fortune 100 companies. Miriam is the U.S. Leader for KPMG’s Technology Enablement practice across all key industries in the United States. Prior to coming back to KPMG she led the Americas Communications and Media Practice at BearingPoint. Before moving from industry to professional services, Miriam was part of the leadership team at Telcordia Technologies, formerly known as Bellcore. For the last 20 years Miriam has consulted with some of the largest communications and media companies in the Americas, rolling out large, transformational programs and advising clients as they made the operational and system changes required by industry convergence and consolidation.

  • Served 10 of the top 10 Forbes Global telecommunications companies
  • Led KPMG’s support of Finance Transformation initiative at Global Communications company
  • Oversaw and managed implementation of largest telcommunications infrastructure build-out in industry history
  • Worked with largest media company in Latin America to automate their digital content delivery and business rights management
  • Managed project of over 500 consultants rolling out next generation delivery platform for Canadian multi-media company
  • Executive responsible for transformational program across HR, Finance, IT and Network at wireless carrier which included implementing 18 modules of PeopleSoft
  • Oversaw team responsible for over 60 global billing system implementations
  • Oversaw roll-out of back office systems for music online service
  • Oversaw roll-out of next generation CRM and call center technologies for Fortune 500 Financial Services clients
  • Led project to automate intercarrier wholesale services at national carrier in South America
  • Rolled out order management software for the provisioning of DSL services to 3 telecom carriers
  • Led national task force with executives from Regional Bell companies to automate operator assistance and directory assistance
  • Participated with executives from seven Regional Bell companies to shape legislation for 1996 Telecom act in the areas of Operator Services and Public Communications
  • Led effort to transition North American Numbering Plan to private entity
Miriam Hernandez-Kakol

Education and qualifications

  • Carnegie Mellon University: Graduate Level Program certification, Information Networking Institute Advanced Technology Innovation Program (ATI)

  • University of Pennsylvania, The Wharton School: Executive Program

  • University of California, Los Angeles


  • Walter Hanson Award, KPMG for exemplary client service

  • Top 100 Most Influential and Notable Hispanic Professionals in IT, HITEC

  • Fortune's "50 Most Powerful Latinas", Fortune and ALPFA

  • Women Worth Watching in STEM, Diversity Journal

  • Women Leaders in Consulting, Consulting Magazine

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