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KPMG and ServiceNow

KPMG and ServiceNow

Transform IT service management with ServiceNow’s market-leading technology.

Transform IT service management with ServiceNow’s market-leading technology.

The demand for high-speed, agile service delivery is increasing. In IT, Security, HR and Customer Service, employees expect IT that lets them get tasks completed quickly and efficiently. But in many organisations, outdated systems, multiple tools and fragmented data and processes work against this. They also make effective service management difficult and unnecessarily expensive.

Cloud-enabled IT transformation

We are a leading provider of cloud-enabled IT transformation solutions. For ServiceNow implementations, we use our Powered IT approach to help you maximise your return on your technology investment. KPMG Powered IT incorporates automated testing, pre-built e-learning materials and a core operating model to give you a head start and help you realise benefits from your new technology sooner. Built on our extensive experience of designing and delivering business-oriented services, KPMG Powered IT provides significant enhancements to core ServiceNow applications and data and security models. In addition to bringing business and technology insights, we can help you plan and manage the business change needed to make service transformation a success.

Transform IT service management

ServiceNow’s platform is designed to transform IT service management, giving you the capabilities to digitise manual processes, automate tasks and workflows, and deliver high-quality IT services to help drive the business. The platform supports all ServiceNow’s cloud services, allowing you to develop and deploy cost-effective, innovative and scalable solutions that meet the challenge of IT service management in a fast-paced, digital world.

Our alliance with ServiceNow began in 2011 and today KPMG has 150+ ServiceNow delivery specialists and 500+ service management practitioners in member firms worldwide. They apply their expertise and experience to deliver a business-led transformation that works for your enterprise.

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