COVID-19’s impact on the global economy has transformed the work environment. Rapid reconfiguration has brought in remote work, reduced business travel and flexible work schedules. It has accelerated automation and is providing us with a glimpse of the future. Organisations positioning themselves for success amid this disruption and digital transformation will have to reinvent work from the ground up. Productivity will now be driven in a way that maintains sharp focus on people and values.
Additionally, the rapid advance of digital disruption leaves HR functions needing to re-establish their value to the organisation. Our Future of HR 2020 survey found that 3 in 5 HR executives from across the globe believe that the HR function will rapidly become irrelevant if it doesn’t modernise its approach to understanding and planning for the future needs of the workforce. We can see a path forward for HR – this may start with piloting a more digital experience in one of your business units, or discrete adoption of workforce shaping.
Our years of research into the Future of HR have found that organisations benefit from ‘Pathfinding HR departments’ which are defined by four traits – shaping workforce, shaping culture, shaping experience and shaping strategy. It is crucial to look at them as an integrated and holistic entity. Persistently progressing against all four fronts simultaneously can work as an opportunity for your organisation. It will help you create a connected enterprise. It will also foster productive collaboration and division of labour between humans and machines.
At KPMG, we have a strong HR transformation offering. We have our Powered HR methodology and assets, and our wider HR capability across markets. Our Powered solution enables you to use leading HR management systems. We can provide pre-configured platforms for Workday, Oracle, Microsoft and ServiceNow.
We augment your strategic thinking, helping you analyse complex data. We offer a wide range of HR services to support you at each stage of your transformation journey, from people strategy design to large HR technology implementations. We have a strong HR Transformation practice with 60 HRT consultants. Also, we have been awarded Gold for People and Performance in the Financial Times, UK’s Leading Management Consultants.