Connected Enterprise is our approach to customer-centric digital transformation

It's industry-specific, and customer-centric. It aligns every critical process, function, and relationship of your business to meet customer expectations, create business value and drive sustainable growth in a digital world.

The most successful organisations invest in eight capabilities which span all areas of the customer experience. This ensures a connected organisation that goes beyond cross-channel interactions.

Those that invest in all eight capabilities are twice as likely to meet customer expectations, achieve objectives and deliver return on investment.

Make the connection and future proof your business.

team name
Adrian Clamp

Partner, Head of Digital Transformation, Connected Enterprise

KPMG in the UK

What are the 8 Connected Enterprise Capabilities?

Eight capabilities, for twice the impact

The most successful organisations invest in eight capabilities which span all areas of the customer experience. This ensures a connected organisation that goes beyond cross-channel interactions.

Those that invest in all eight capabilities are twice as likely to meet customer expectations, achieve objectives and deliver return on investment.

Click on a capability box to discover more

See how you compare to your peers with the KPMG Connected Enterprise Maturity Diagnostic

Benchmark your organisation

What does this mean for your organisation?

The future of your sector

There may be similarities between different industries, but each has its own unique set of challenges to solve. That's why KPMG firms have a strategic vision for the future of each sector. Our insights reveal what this could mean for you.

The future of your function

In today's changing world, every function is expected to find new ways to improve performance. KPMG Powered Enterprise helps you reshape the role of your team in adding value to your organisation. Find out more about KPMG Powered Enterprise.

Enabling digital transformation

Our aim is to deliver change across your whole enterprise. That means aligning the front, middle and back offices. And by doing that, we help you deliver efficiency, agility and profitable growth.

We give you access to a set of solutions, frameworks and accelerators. They're designed to support continuing innovation. And they help you sustain high performance in a fast-moving digital world.

Click on the tiles below to find out more about our solutions:

Future-forward Insights

Read our thought-leading views on disruption, digital transformation and how business leaders should respond.

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Consulting

Find out how we can help you bring together insights, technology and solutions to deliver better outcomes.

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Powered

Harness the latest technologies, leading business practices and tested solutions for a smarter, faster path to nimble, scalable business functions and the right operating model.

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Trusted

Embed a balanced approach to risk and regulation into your transformation journey, securing the stakeholder confidence that enables responsible growth, bold innovation and high performance.

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Talk to us today

Speak to our digital transformation experts to find out how to double the impact with KPMG Connected Enterprise.

Contact us