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Managed Services

Managed Services

We use our subject matter expertise, operational excellence and best practice tools to help deliver a scalable, quality and cost effective operations.

Helping deliver scalable, quality and cost efficient operations.

As the operational complexity of organisations continues to grow and regulatory pressure increases, there is now more demand to deliver optimal and sustainable operations to achieve business and customer outcomes.

To meet this demand KPMG Managed Services rapidly mobilises a unique combination of SMEs, tools and technology and operational excellence. This methodology is backed by flexible and scalable capacity – both onshore and in our secured global delivery centres. Our focus on quality ensures you can be more confident that your regulator’s expectations will be met – giving you the confidence to focus on your business.

Our Managed Services programs could run over multiple years depending on the demand from our clients and complexity of the service required. The range of our services include:

  • Full remediation services (e.g. product review) to enable the delivery of short term regulatory programmes lasting from 18 to 36 months.
  • ‘Know Your Customer’ rolling reviews, learning managed service or complaint handling operations running over 3 to 5 years.
  • Long term technology managed service lasting around 5 years. 

By working with KPMG Managed Services, we can help you deliver better outcomes – improving efficiency, assuring quality and a better experience for your stakeholders and customers. To find out how we can support your business, get in touch via our enquiries mailbox.

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