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Today, simply increasing efficiency is no longer the goal of IT transformation. To excel, the IT function has to deliver customer-centric services. This includes everything from creating an operating model at speed to having a flexible workforce, as well as intelligently using data and reducing risk at every level. With this approach, an organisation can create a truly agile IT function that’s ready for the future.

With Powered IT, we can help you achieve your goal. Our solution considers possible ways to include cloud, automation, predictive analytics and machine learning technologies so that your IT function is well-equipped to meet changing demands.

Our approach and expertise enables you to:

  • Design an IT function that is aligned with your business requirements
  • Integrate the latest technologies and practices
  • Transform your IT service management team
  • Support your organisation-wide transformation
  • Reduce implementation risks

Create an agile IT function that’s ready for the future

KPMG Powered IT is more than just a cloud-based technology package. We have used our deep sector experience to pre-configure core IT service and business management processes on the ServiceNow platform. You can have an ‘enterprise-ready’ solution for your organisation with model templates, processing frameworks, tooling, training materials, reports and delivery accelerators.

Our solution lets you:

  • Jump start the transformation of your IT function
  • Gain access to leading IT practices and processes
  • Validate technology solutions with proven real-world usability
  • Reduce IT implementation risks and enhance return on investment
  • Apply high-touch change management and employee experience
  • Use a solid platform to monitor progress

Connect with us

Imagine your IT function with:

Greater automation of IT support

Better problem resolution and satisfaction

More IT time spent on business priorities

Reduction in legacy ITSM applications

The Powered toolkit

Our toolkit has three key elements for transformational success — a tried and tested operating model, an implementation suite and ongoing evolution services. Using them, you can turn your desired functional outcomes into reality.

Why choose Powered?


›   Transform the way you run your business

›   Drive success with the latest leading practices

›   Build agile functions that evolve as you grow

›   Help your people adopt and embrace change

›   Exploit the best technologies for value and performance

›   Optimise service delivery and use of data for competitive advantage


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