Share with your friends

Global Business Services

Global Business Services

Build strategic, sustainable value with Global Business Services

Build strategic, sustainable value with Global Business Services

Global Business Services (GBS) supports organisations of all sizes and industry sectors to transform their internal business operations. A cross-functional capability, including F&A, Procurement, HR and IT, GBS enables clients to turn necessary support activities into strategic assets. It allows them to be leaner and more agile players in highly competitive marketplaces.

Our team has market leading expertise, with a reputation for delivering excellence to world-leading clients. We have a comprehensive approach that unlocks value throughout the entire GBS lifecycle, including:

  • Digital enablement: Optimisation of automation, common technology platforms and cloud services which will enable development of a next generation GBS.
  • Commercial perspective: Customer relationship model defining the way GBS operates “like a business” and engages with customers.
  • Process excellence:  Deployment of end-to-end services with focus on quality, continuous improvement, and innovation.
  • Data and analytics: Enhanced value through the capture, collection, analysis, visualisation, and predicative and prescriptive analytics.
  • Talent management: Flexible, integrated enterprise talent management model designed to attract, retain, and engage resources.
  • Risk and regulation: Understand the new regulatory environment, find the right technology platform to manage global and local regulations and embed stronger risk controls throughout your organisation.

We have a multi-disciplined team of experts, delivering strategic advice and practical implementation. 

As well as our clients, we have applied the same solution to ourselves: delivering a truly unique transformation project for KPMG, we created a single business services organisation, KBS, consolidating 19 functions and 750 services.

We help organisations to develop next generation global business services which are digitally-enabled, outcome-focussed and insight-driven. Our clients are able to deliver integrated, higher value services significantly faster by leveraging our knowledge, skills and capabilities.


Connect with us


Want to do business with KPMG?


loading image Request for proposal