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NHS 111 helpline: The pharmacist will see you now

NHS 111 helpline: The pharmacist will see you now

From October, patients who phone the NHS 111 helpline with minor ailments will be offered a same-day appointment with their local pharmacist.


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Hilary Thomas, Chief Medical Advisor at KPMG in the UK, comments: “It’s great news that pharmacists will be formally be used to take pressure off GP surgeries. Pharmacists have long had the skills needed to advise on a range of conditions – including the ability to prescribe certain prescription drugs – which eliminates the need for a trip to the doctor. It should be a win-win for patients and the health service.

“However, the challenge will be shifting the public’s perception of what pharmacists offer. A KPMG survey revealed that only 15% of consumers said they seek health advice from a pharmacist.”


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