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Will consumers support small retailers by voting with their feet?

Will consumers support small retailers

Commenting on what Small Business Saturday (1 December 2018) means for retailers and consumers, Don Williams, Retail Partner at KPMG in the UK

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Commenting on what Small Business Saturday (1 December 2018) means for retailers and consumers, Don Williams, Retail Partner at KPMG in the UK, said:

 

“As society comes to realise the changes occurring on our very own local high street, we do need to ask whether we truly support local businesses, or whether we simply consider them a nice to have. British shoppers have become accustomed to convenience on all counts, whether it’s ordering online and receiving our goods the very same day, or having what was once ‘seasonal’ produce all year round. So, in a world where the environment and sustainability becomes increasingly important, and Brexit makes us rethink the significance of local retailers, now is as good a time as any to fly the flag of Brand Britain on a local level.”

 

“With Black Friday and Cyber Monday offering a prime moment for larger retailers to flex their muscles, it’s fitting that smaller retailers get their moment to shine too – and this Saturday marks just such an opportunity. The retail industry across the board is undergoing mass structural change, both in light of the political and economic headwinds, as well as a fundamental shift in consumer behaviour. As is clear for all to see, there is much to do in order to level the playing field between online and instore retail, as well as between retailers big and small. But consumers also have a role to play, and they need to show their support for local retailers by voting with their feet.”

 

ENDS

 

For media enquiries, please contact:

Simon Wilson, KPMG Corporate Communications

T: 020 7 311 6651

M:  077853 73397

E: simon.wilson@kpmg.co.uk

 

KPMG Press Office

Tel: +44 (0) 207 694 8773

 

About KPMG in the UK

KPMG LLP, a UK limited liability partnership, operates from 22 offices across the UK with approximately 14,500 partners and staff.  The UK firm recorded a revenue of £2.2 billion in the year ended 30 September 2017. KPMG is a global network of professional firms providing Audit, Tax, and Advisory services. It operates in 154 countries and territories and has 200,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity.  Each KPMG firm is a legally distinct and separate entity and describes itself as such.

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