How cyber security teams can evolve to keep organisations resilient and competitive

COVID-19 has magnified both the opportunities and threats of digitisation. Organisations have made incredible strides in remote working and collaboration for employees, as well as improving digital customer experience. But this has also reminded us that physical barriers no longer exist. With increasing reliance on third parties, and the proliferation of Internet of Things (IoT) and other devices, cyber security now involves complex ecosystems with a dramatically increased threat potential.

Cyber security teams are now responsible for building trust and resilience. They must see themselves as enablers and facilitators, helping others deliver services and brands that deserve cyber trust among customers, employees and society at large.

KPMG professionals spoke to a number of Chief Information Security Officers (CISOs) from major organisations, from a wide range of industries and regions, as well as to KPMG’s cyber security specialists from around the world. From these insights we have identified the seven actions that CISOs should take to help keep organisations resilient and competitive. 

Explore the seven actions for CISOs to take:

  • Act like you belong in the C-suite: Gain more influence by aligning business and cyber security objectives.
  • Broaden your horizons: Taking on wider responsibilities, formally or informally, calls for an open mind and an eye to the bigger picture.
  • Weave cyber security into the organisational DNA: CISOs should embed cyber security into the business and make cyber everyone’s responsibility — to make it an innate behaviour.
  • Shape the future cyber security workforce: A combination of outsourcing, gig workers and automation will transform the way that capabilities are accessed.
  • Embrace automation as the rising star: Bringing a host of efficiency and workforce benefits.
  • Brace for further disruption: Adapting technically and strategically to a fast-changing world.
  • Strengthen the cyber security ecosystem: Collaboration should aid the fight against cyber threats.

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