Paul Martin, UK head of retail at KPMG, said:
“Despite the on-going unprecedented environment, UK retail fought hard during November to win growth on last year. It was a tale of two channels however, as lockdown resulted in a dismal performance for high street retailers, whilst online sales rose by impressive double figures across most categories.
“The gap between winners and losers continues with home focused items such as technology and household appliances putting in a very strong performance, whilst fashion sales fell away at a significant level. The evolution of Black Friday from a day to now spanning multiple weeks, has further distorted trading patterns and will have likely brought Christmas purchases forward. Despite this, high street retailers will still be hoping that consumers will be pounding the pavements in the coming weeks as they battle hard to make up for lost ground in this crucial time.
”The arrival of a vaccine programme will help to boost consumer confidence, but conditions are likely to remain challenging for the immediate future and retailers will need to fight hard in the January sales for every penny in consumers’ pockets.”
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