Now in its 22nd year, the Harvey Nash/KPMG CIO Survey 2020 is the largest IT leadership survey in the world, with over 4,200 responses from CIOs and technology executives across 83 countries.
We received 1,094 responses in the UK: 47 percent of respondents were either CIOs or IT directors. This year’s UK report references both pre-COVID-19 findings as well as responses during COVID-19 Together, they give us a unique insight into the before, during and continuing aftermath of the pandemic.
There is no doubting the pandemic’s dramatic effect on almost every aspect of business and life. It exposed a growing digital divide, shifted some priorities and amplified many of the challenges that IT organisations faced prior to COVID-19. However, two long-standing priorities for boards remain the same: