Nicola Brooks, Head of Legal Operations Transformation Services at KPMG in the UK, discusses the importance of delivering digital programmes that help General Counsel (GC) and in-house legal teams.
“You still think technology is the right solution, so what’s gone wrong? Why aren’t people using it?”
In our latest video on the new reality, Nicola Brooks, Head of Legal Operations Transformations Services, discusses the complexities around implementing new technologies, such as user adoption, mapping processes and communication.
Technology has played a critical role in maintaining operational resilience during COVID-19. For example, the pandemic has seen a shift towards homeworking, which has reinforced the need for resilient technology practices to support remote work management. As companies look to accelerate their digital transformations, the the demands on legal teams are changing.
As we emerge from this global health crisis and prepare for the new reality, organisations are having to assess the effectiveness of their technology strategy. Legal functions need to modernise existing practices to incorporate the right balance of people and processes, supported by the right technology.
Key considerations for legal teams include:
If you’re starting out on your digital journey, or have already begun it, or you’re looking at how best to use technology, we’d love to speak to you.
Please do get in touch if you would like to find out more or to discuss your particular issues.
© 2021 KPMG LLP a UK limited liability partnership and a member firm of the KPMG global organisation of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.
For more detail about the structure of the KPMG global organisation please visit https://home.kpmg/governance.