close
Share with your friends

COVID-19: A perspective on the BRC-KPMG Retail Sales Monitor for April

A perspective on the BRC-KPMG Retail Sales Monitor

100 seconds with Paul Martin, Partner, UK Head of Retail on the retail sector

1000
Paul Martin

UK Head of Retail

KPMG in the UK

Contact

Also on home.kpmg

“Total sales in the UK have declined by 19.1 percent in April in comparison to the same month in 2019.”   

In our  video, Paul Martin, Partner, UK Head of Retail, discusses the finding of the BRC-KPMG monthly Retail Sales Monitor and the next steps retailers need to take.

Retailers have experienced varying successes as a result of COVID-19, with online channels, unsurprisingly, having a huge boost in sales – up by nearly 60 percent.

Now though, as retailers with physical stores, are looking to reopen in the coming weeks, the sector needs to consider four key areas to aid their recovery :

  1. Revisiting business models – dealing with new buying patterns and consumer behaviour, and exploring the potential for collaboration with others, including those who may once have been competitors.
  2. Reducing the cost of doing business – be this rationalising product offerings or optimising real estate portfolios.
  3. Demonstrating their purpose – sustainability will remain a top five board agenda
  4. Knowing your customer – those who personalise and communicate to their customers as individuals will benefit greatly. 

For further information, view the results of the full BRC-KPMG Retail Sales Monitor for April.

© 2020 KPMG LLP, a UK limited liability partnership, and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity. All rights reserved.

KPMG International Cooperative (“KPMG International”) is a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.

Connect with us

 

Want to do business with KPMG?

 

loading image Request for proposal