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COVID-19: A perspective on maintaining a productive and engaged workforce

Maintaining a productive and engaged workforce

100 seconds with Mel Newton on how to maintain a productive and engaged workforce

Mel Newton

Partner, FS People and Change

KPMG in the UK


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“What are the key things we need to focus on over the next few weeks to enable productivity and engagement to remain high?”   

In our 100 seconds video, Mel Newton, Partner, People Consulting considers how organisations can maintain productivity and employee engagement as we move out of the initial crisis response to COVID-19. It’s likely that knowledge workers will continue working from home for some months – and possible that there will never be a complete return to office working. 

Mel identifies five priorities that are critical to keeping employees engaged as businesses enter recover and a new reality:

  1. Manage engagement and plan it carefully to maintain momentum 
  2. Invest in the right tools for virtual working – now is a good time to consider long term investment in these
  3. Consider reviewing behaviours that underpin your company’s values – they may be different for a virtual environment
  4. Look at increased levels of support around mental health
  5. Invest in new capabilities to help you maintain productivity and retain your best talent  

For further information on the managing the impact on your people and moving from operational resilience to recovery, take a look at our enterprise resilience resources.

© 2020 KPMG LLP, a UK limited liability partnership, and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity. All rights reserved.

KPMG International Cooperative (“KPMG International”) is a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.

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